基于修正IPA分析的乡村旅游产品游客满意度提升策略——以福建省长泰县为例

Improvement of Tourist Satisfaction with Rural Tourism Products Based on the Modified IPA Method——Taking Changtai County of Fujian as an Example

  • 摘要: 以福建省长泰县为例,通过问卷调查获得7个维度26个指标的乡村旅游产品游客满意度结果,采用修正IPA模型,求得引申重要性,并绘制IPA四象限图。根据四象限图的分析,提出建设智慧型乡村旅游、开发多元乡村旅游产品、注重生态环境保护、建立服务质量管理体系的乡村旅游产品游客满意度提升策略,为长泰县发展乡村旅游提供借鉴参考。

     

    Abstract: With Changtai County as an example, 26 indicators involving into 7 aspects of the tourists satisfaction degree with rural tourism products were obtained by questionnaire, and the extended importance were calculated to get IPA four-quadrant figure with modified IPA model.According to the results of IPA four-quadrant figure, some suggestions for improvement of rural tourism product were proposed to promote the development of rural tourism in Changtai County, including developing diversified rural tourism products, focusing on eco-environmental protection and establishing the management system of service quality.

     

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